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Manage Licenses & Sites

Last Updated: August 17, 2022

Knowledge Base → Account Management → Manage Licenses & Sites

What's included in my license?

An active license includes the following:

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  • Support in our help desk.
  • Updates for the core plugin.
  • Updates for any add-ons included with your plan.
  • Access to the form templates included with your plan.

If you have an expired grandfathered license, you will continue to receive the following:

  • Updates for the core plugin.
  • Updates for all add-ons included with your plan, that were released before your license expiration or November 6, 2015 (whichever is later).

Regardless of the plan, an active account is required for access to form templates and support.

Accessing your licenses

If you would like to access all purchased licenses, you can go to your Account Licenses page. All Formidable Pro and Formidable add-on licenses that have been purchased will be listed. If your license is currently active, you will see something similar to the image below.
License - Active
If your license is currently expired, you will see something similar to the image below.
License - Active

Activating your licenses

Activating a Formidable license

If you have purchased Formidable and are looking to activate your license on a site, please follow the license activation instructions.

Activating an add-on license

Instead of managing licenses for every add-on, you have one license to activate all add-ons running on your site. If you have purchased Formidable and want to activate an add-on, follow the add-on activation instructions.

Managing your licenses & sites

Deactivate a site

Once your license is activated, you may want to see which sites your license is active on, and possibly even deactivate your license on one or more of those sites. To manage the sites that are on your license, go to the Account Licenses page and click View Sites on one of your purchased items. This will bring you to a page where you can see which sites your license is activated on. You may deactivate your license from any one of the sites by clicking the Deactivate link.
License - Manage Sites

Block a site

The 'Manage sites' page for deactivating a site can also be used to block a site. Go to the Account Licenses page and click 'Manage Sites' for one of your licenses. Then click the 'Block site' link. This will add the site to a list of Blocked Sites at the bottom of that page. Any site you block will be blocked from all of your licenses.

If you need to unblock a site, go back to the Account Licenses page and click 'Manage Sites' for one of your licenses. Click the 'Unblock site' link for the site you no longer wish to be blocked.

Renewing

Each license on your Account Licenses page includes a button to renew. This button will allow you to renew to access the benefits of an active license for an additional year.
Account Renewal Button

For example, if today's date is June 1st, 2016 and your license is due to expire on June 30th, 2016, when you renew your license, the new license expiration date will be June 30th, 2017.

Upgrading your licenses

Learn more about upgrading your license.

Manage subscriptions

If you have subscriptions on your account, they will be listed at the top of the purchases page. This will list each subscription along with the date it will next be billed. Active subscriptions include links to update the payment method and cancel the subscription.

Accessing downloads

Download from your account

You can download zip files for Formidable Pro and any add-ons you have a license for. You can see all of your purchased downloads on the Account page. Click on the download link for a plugin and it will begin downloading.

Download from your WordPress site

After Pro is installed and activated, go to the Formidable → Add-ons page in your WordPress admin area.

If you have issues downloading or installing Formidable Pro or an add-on, please follow these instructions. If you still have trouble, feel free to open a support ticket.

Add-on release dates

  • ACF Forms - December 13, 2022
  • Google Sheets - October 18, 2022
  • PDFs - August 9, 2022
  • Geolocation - April 12, 2022
  • Conversational Forms - January 25, 2022
  • Landing Pages - January 6, 2022
  • Surveys and Polls - September 16, 2021
  • Visual Views - May 31, 2021
  • Directory - June 29, 2020
  • Export View to CSV - August 1, 2019
  • Campaign Monitor - June 17, 2019
  • Constant Contact - October 15, 2018
  • Quiz Maker - September 13, 2018
  • GetResponse - September 6, 2018
  • HubSpot - September 4, 2018
  • Datepicker Options - July 30, 2018
  • Active Campaign - July 5, 2018
  • MailPoet Newsletters - June 5, 2018
  • Salesforce - May 31, 2018
  • Logs - December 19, 2016
  • Form Action Automation - September 21, 2016
  • Formidable API - June 8, 2016
  • Authorize.net AIM - April 29, 2016
  • Stripe - April 26, 2016
  • Polylang - January 22, 2016
  • WooCommerce - January 19, 2016
  • User Tracking - October 19, 2015
  • Bootstrap Modal - August 26, 2015
  • Bootstrap - August 5, 2014
  • Locations - June 21, 2014
  • Zapier - June 4, 2014
  • Twilio - March 10, 2014
  • Highrise - December 12, 2013
  • AWeber - November 26, 2013
  • Mailchimp - October 17, 2013
  • WP Multilingual - April 29, 2013
  • Signature - March 4, 2013
  • PayPal Standard - September 4, 2012
  • User Registration - December 21, 2011
  • Views - October 28, 2010

Site Health

Site Health is a great tool to track security and performance issues that needs your attention. As of version 5.4.2, you can now check the license and version information for the Formidable Forms Pro plugin.

In your WordPress dashboard, click on Tools → Site Health. On this page, you can check if your license is:

  • Active: Displays if the license is active and using the most up-to-date version of the plugin.
    Site Health - License Active
  • Expiring: Displays if the license is expiring. Includes information on how many days until the license expires.
    Site Health - License Expiring
  • Expired: Displays if the license is expired. Includes a link to renew the license.
    Site Health - License Expired
  • What's included in my license?
  • Accessing your licenses
  • Activating your licenses
    • Activating a Formidable license
    • Activating an add-on license
  • Managing your licenses & sites
    • Deactivate a site
    • Block a site
  • Renewing
  • Upgrading your licenses
  • Manage subscriptions
  • Accessing downloads
    • Download from your account
    • Download from your WordPress site
  • Add-on release dates
  • Site Health
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