After your license expires, renewal is required for continued access to support and plugin updates. If your license has expired, click here for details on how to renew.
The renewal discounts vary for each plan. Personal and add-on renewal is 20% off, Professional is 30% off, Small Business is 40% off, and Enterprise is 50% off.
Renewal covers another full year of support, and access to new add-ons and updates allowed by your license level. The Enterprise renewal covers our Elite support, but the automatic updates are available without renewal.
Support is our highest priority. We want you to succeed with your endeavors and we are always here to back you up. Different levels of support help our team prioritize the order in which tickets are handled. Elite support tickets send instant notifications to our team, and our top product engineers will be on your case within 2 business hours. Those with Priority support are next in the ticket queue, and can generally expect the first response within 6 business hours. Standard support tickets will receive a response within 12 business hours.
Our support covers all built-in features. It is up to you to install the plugin and setup everything you need. If you have questions, we provide you with the instructions you need to help you get the results you want.
You can get a good feel for the plugin by installing our free version. Additionally, we offer a full money-back guarantee for 14 days. If our plugin doesn't meet your needs, you can contact us for a full refund.
Yes. You can set up any number of local sites and a staging site with either staging.yoursite.com or dev.yoursite.com for the URL. If you have a WP multi-site install, we will provide support for the main site only.
We use PayPal and Stripe to process payments. They accept debit, Visa, Mastercard, and American Express.