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How to cancel your Formidable account

Last Updated: January 8, 2021

Knowledge Base → Account Management → How to cancel your Formidable account

Cancel your Formidable subscription

To cancel auto renewal for your Formidable subscription:

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  1. Log in to your Formidable account and select Billing from the left side menu.
  2. Under the Actions column, click the Cancel link. If the Cancel link is not visible, this would indicate that the subscription has already been canceled.
    Account Cancel Subscription
  3. When a subscription is canceled, the license will remain active until its expiration date. Your account won't be billed automatically when the expiration date is reached.

Request a refund

We offer a full money-back guarantee within the 14 day window. If you would like to receive a refund, follow the steps below:

  1. Create a ticket in our help desk to submit a request.
  2. Set it to Inquire about my account. Choose the My account or licenses category. Then select the Requesting a refund sub-category.
    Account - Request a refund
  3. We are always working to make Formidable and our add-ons better. In the Add some detail field, please describe in detail your reason for requesting a refund and what we could have done differently in order for the plugin to meet your needs.
  4. Submit the form and expect to receive a response from our support team within business hours.
  • Cancel your Formidable subscription
  • Request a refund
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