How to cancel your Formidable account

Cancel your Formidable subscription

To cancel auto renewal for your Formidable subscription:

• Log in to your account and go to the Account → Billing page.
• Under the Actions column, click the Cancel link.

When a subscription is canceled, the license will remain active until its expiration date. Your account won't be billed automatically when the expiration date is reached.

Request a refund

We offer a full money-back guarantee within the 14 day window. If you would like to receive a refund, follow the steps below:

1. Create a ticket in our help desk to submit a request.
2. Set it to Inquire about my account. Choose the My account or licenses category. Then select the Requesting a refund sub-category.
   
3. We are always working to make Formidable and our add-ons better. In the Add some detail field, please describe in detail your reason for requesting a refund and what we could have done differently in order for the plugin to meet your needs.
4. Submit the form and expect to receive a response from our support team within business hours.