Cancel your Formidable subscription
To cancel auto-renew for your Formidable subscription license, log in to your Account Subscriptions page and cancel your subscription.
When you cancel a subscription, you could still keep your license for the year but your account won't be billed automatically next year.
Request a refund
We offer a full money-back guarantee within the 14 day window. If you would like to receive a refund, follow the steps below:
- Create a ticket in our help desk to submit a request.
- Set it to Inquire about my account. Choose the My account or licenses category. Then select the Requesting a refund sub-category.
- We are always working to make Formidable and our add-ons better. In the Add some detail field, please describe in detail your reason for requesting a refund and what we could have done differently in order for the plugin to meet your needs.
- Submit the form and expect to receive a response from our support team within business hours.