Cancel your Formidable subscription
To cancel auto renewal for your Formidable subscription:
- Log in to your account and go to the Account → Billing page.
- Under the Actions column, click the Cancel link.
When a subscription is canceled, the license will remain active until its expiration date. Your account won't be billed automatically when the expiration date is reached.
Request a refund
We offer a full money-back guarantee within the 14 day window. If you would like to receive a refund, follow the steps below:
- Create a ticket in our help desk to submit a request.
- Set it to Inquire about my account. Choose the My account or licenses category. Then select the Requesting a refund sub-category.
- We are always working to make Formidable and our add-ons better. In the Add some detail field, please describe in detail your reason for requesting a refund and what we could have done differently in order for the plugin to meet your needs.
- Submit the form and expect to receive a response from our support team within business hours.