Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
This feature is available through Zapier with the Formidable Business plan or higher.
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I have been using Formidable Pro for quite a while now. I have recommended it and used for many, many client sites for everything from basic 'Contact Us' forms to data collection, to donation forms, to forms for adding custom post types, to event management and more.
I must say, I am just discovering all the potential of Formidable Pro, and it's brilliant! This will save me a lot of time.
Add an electronic signature box to your WordPress form to allow written, digital signatures.
Turn your forms into automated quizzes with all the grading done for you.
Add more options to date fields in your forms for so only the dates you choose can be chosen.