Formidable Forms

Formidable Forms

  • Features
  • Pricing
  • Resources
    • Docs & Support
    • Blog
    • Community
  • Solutions
    • Web Applications
    • Calculators
    • Surveys
    • Directories
    • Payments
    • Contact forms
  • Login
  • Get Formidable Forms

BNETGraphics / Last Updated December 7, 2021

Conditional Logic WordPress Form Email Notifications

conditional logic wordpress form email notifications

Beyond Basic Email Notifications

Go beyond basic email notifications in your WordPress forms. Enable email routing using conditional logic WordPress form email notifications.

You're busy. Your employees are busy. Your customers are busy. Getting forms to the right department is vital to respecting everyone’s valuable time.

By setting up proper email routing, you ensure the customer's message reaches the right person instantly without one (or more!) employee(s) manually sorting through and routing emails.

Admit it. We've all done it at one point. Named that person or persons whose job it is to triage all inbound website communications. With Formidable Pro's conditional logic email notifications, you still may need one person to handle uncategorized or miscellaneous inquiries. However, the triaging will be handled from within your form.

For example, let’s say you are creating a form for an auto dealership website where someone is inquiring about leasing a specific type of vehicle. Website form inquiries can be routed to the correct salesperson by the type of vehicle they want to lease. Or you could base the routing on whether the customer needs sales, service, or finance.

Formidable Forms is the best WordPress Form Builder plugin. Get it for free!

What you need here goes beyond basic email notifications. For a step-by-step tutorial on how to set up email notifications, click here.

Basic email notifications are typically set up only to go to all recipients each time the form is submitted, regardless of form responses. Thus the one or more employees on the other side sorting and forwarding emails to the appropriate person or department.

Learn more: How to create a to-do list in WordPress!

Subscribe on YouTube

Conditional Logic WordPress Form Email Notifications

Inside of Formidable Pro there is a nifty little feature that allows you to set up unlimited automated email routing based on conditional logic. This is in addition to (or instead of) basic email notifications to the website administrator and others.

Formidable Pro's conditional logic for WordPress form email notifications feature gives you the ability to route emails based upon form responses. This feature can help you tailor your sales and customer service processes (as well as any other department's processes) seamlessly, based upon how customers or prospective customers self-identify on forms.

How to Set Up Email Routing

Email routing is simple to set up. Simply use the "Conditional Logic" setting of "Email Notification" in the "Form Actions" setting of your form. Tie in your conditional logic to responses in one or more key fields of your form.

Read more: How to send emails to dynamic recipients

Start Routing Email Now

Save your company time and money while increasing customer satisfaction. Let Formidable Pro do the legwork for you. The routing legwork, anyway. Upgrade to the pro version today to get the benefits of increased efficiency and productivity through email routing.

Read more about WordPress email

  • Email Personalization Examples 3 Email Personalization Examples to Maximize User Engagement
    Read More
    WordPress Mailgun subscribe form How to Create a MailGun Subscribe Form in WordPress
    Read More
    How to Create an Email Signup Form in WordPress How to Create an Email Signup Form (Beginners' Guide)
    Read More
  • How to Create Holiday Out of Office Messages for WordPress Forms How to Create Holiday Out of Office Messages for WordPress Forms
    Read More
    the top 7 email marketing plugins for WordPress 10 Best WordPress Email Marketing Plugins [Free & Paid!]
    Read More
    How to use WP Mail SMTP plugin in WordPress How to Use the WP Mail SMTP Plugin in WordPress
    Read More
  • How to Reduce Email Unsubscribe Rates How to Reduce Email Unsubscribe Rates: 8 Tips
    Read More
    WordPress Not Sending Emails WordPress Not Sending Emails? Here’s How to Fix it
    Read More
    How to verify email addresses in WordPress How to Verify Email Addresses in WordPress
    Read More
  • How to Send Confirmation Emails in WordPress How to Send Confirmation Emails in WordPress
    Read More
    7 Content Upgrade Examples that will Boost Email Signups 7 Content Upgrade Examples that will Boost Email Signups
    Read More
    How to Create a Winning Email Strategy for Your WordPress Blog How to Create a Winning Email Strategy for Your WordPress Blog
    Read More
  • how to create an email list How to Create an Email List for Your WordPress Blog
    Read More
    Reasons to use contact forms not mailto links Why You Should Replace HTML Email Links with Email Contact Forms
    Read More
    How to Send Emails to Dynamic Recipients from a WordPress Contact Form
    Read More

Using WordPress and want to get Formidable Forms for free?

Get Formidable Forms Lite Now

This article may contain affiliate links. Once in a while, we earn commissions from those links. But we only recommend products we like, with or without commissions.

Comments

  1. Torrey says

    May 6, 2016 at 11:37 am

    You guys read my mind. Our basic social media survey app is based on who gets what message base on some response to the form entry. We had an elaborate hand built php system to deal with this that is hard to manage or modify... Most is hard coded so it requires a programmer to step in every time we need a change. This saves thousands of dollars a year and countless hours. Not to mention modification turn around times = happy customers

    Reply

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Get Email Updates

Popular Resources

    • How to Create a Searchable Database on a WordPress Site
    • Create a WordPress Custom Calculator: Easy, Powerful Results
    • How to Create a Fitness Tracker in WordPress
    • Formidable Views: The Best WordPress Custom Application Plugin
    • How To Require Email To Download Files in WordPress
    • How to Create Conditional Drop Down Lists in WordPress Forms
    • Best Gravity Forms Alternative for WordPress: Formidable Forms vs. Gravity Forms
    • How to Make a Quiz in WordPress
    • WPForms Alternative: Formidable Forms vs. WPForms Compared

Take on bigger projects Right Now

Get the tools you need to revolutionize your workflow and architect a masterpiece. Build the most advanced WordPress forms and actually use the data you collect in meaningful ways.

Get the most advanced WordPress form plugin and the only form builder with integrated Views.

Get Formidable Forms Now

Resources

  • Community
  • Affiliates
  • Contact
  • Free Online Form Builder

Top Features

  • Application Builder
  • Calculator Forms
  • Surveys & Polls
  • Quiz Maker
  • Form Templates
  • Application Templates
  • Directories
  • Donation Plugin

Company

  • About Us
  • Giving Back
  • Careers
  • Newsletter
  • WP Tasty
  • Nutrifox

Copyright © 2023 Strategy11, LLC. Formidable Forms® is a registered trademark Strategy11, LLC.
Privacy Policy | Terms of Service | Sitemap

Join 300,000+ using Formidable Forms to create form-focused solutions fast. Get Started See User Reviews