Certain changes to your form, theme, other plugins, or host environment can sometimes cause unanticipated behavior with your form. For example, a form that will not submit or an error message. We've found certain steps can help narrow down where a potential problem might be coming from:
- Change your theme to a WordPress default (such as Twenty Twenty-Five) and try again.
- Check for plugin conflicts to see if anything on your site is interfering with Formidable to cause the issue.
- Deactivate or otherwise remove any custom code. Conflicting code is the most common cause of problems.
- Run your page through an HTML validator. You may have added something to your form that prevents it from functioning correctly.
- Open Firebug on your page, select the Console tab and click Persist. When you click submit, you'll see a message like POST" http://example.com/wp-admin/admin-ajax.php. This message can be expanded to provide more details. The response tab is often helpful for telling us what is going on.
- If you encounter error messages, check out these troubleshooting guides. If you are still having trouble, feel free to open a support ticket.
