Customer satisfaction survey template for WordPress
Want to use this template? All you need is a WordPress website and Formidable Forms. Our template will turn your customer support team into a powerhouse.
If you want to understand your customers to maximize customer experience, there is no avoiding online surveys. In fact, customers expect the opportunity to provide feedback.
👉 Looking for a Net Promoter Score (NPS) Survey template?
The customer service survey on this page is only a starting point. With Formidable Forms, your WordPress site can be made to survey customers automatically at the best times.
Survey your customers after they make a purchase. Ask your clients how they felt about their tech support experience. Regardless of whether you sell a product or service, you can master the customer journey with surveys.
How can you use a customer service survey?
Understanding your client & customer expectations ensures you will continue to offer the best products and services. How are you doing compared to competitors? Are your customers satisfied with your level of quality? Would they recommend your business to their peers?
With Formidable, you can ask all the types of questions you need to build a powerful customer service survey. Likert scale questions, rating questions, multiple-choice questions, and many more types await!
Every business has different types of customers, so you can use Formidable to build a survey to suit your audience perfectly. Ask your feedback questions with confidence using a variety of form fields and styles.
👉 Learn more: How to Create a Survey in WordPress
Our customer service template will help you master the customer experience. The result? Your business will grow. With Formidable, you can customize our templates and add questions as desired.
And in case you didn't know, Formidable Forms is a complete form building solution. That means surveys are only the beginning!
To start using our customer service templates, just sign up to Formidable Forms. You’ll be able to choose from our templates when you create a new form.