Technical Support Specialist (Full-time or part-time)
Formidable Forms is a world-class form builder for WordPress that makes it easy to create forms on a website (such as a form for job applications). Formidable Forms provides a drag-and-drop interface so users can easily add, move, and customize fields in their form. Beyond that, Formidable is used to search and display submissions in a custom format which makes nearly anything possible.
We want all of our users to succeed, and the level of support we provide makes that possible. As a support specialist, help build our reputation for fantastic support with a balance so every client can receive timely help. In addition to direct user support, contribute to our team by improving support processes and adding to the documentation and help to keep it up to date.
Join our world-wide remote team.
We are currently looking for someone who can help cover the support desk during our regular business hours (9 am - 4 pm MST).
Our company doesn't yet offer traditional benefits. Our benefits include an open vacation policy, the option to work your own hours from anywhere in the world, and the ability to have a voice in a small company.
Our Core Values
Whatever the market conditions or current trends, these are the values that guide us. In work or play, private or public, this is who we are.
- We put people first and are always intentionally kind.
- We always do the right thing.
- We commit to excellence by paying attention to detail.
- We labor for simplicity.
- We continually seek learning.
Our small team is spread around the world. We are self-driven, so we enjoy working from home or wherever else we choose. If you want the same things we do, join us!