Formidable Forms is a world-class form builder for WordPress and makes it easy to create forms on a WordPress site (such as a form for job applications). Formidable Forms provides a drag-and-drop interface so users can easily add, move, and customize fields in their form. Beyond that, Formidable can be used to search and display submissions in a custom format which makes nearly anything possible.
Technical Support Lead (Full-time)
Customer Success is, and always has been, at the core of our business. We want all of our customers to succeed, and the level of support we provide makes that possible. As a support lead, help build and maintain our reputation of fantastic support. Help every client get helpful and timely responses to their questions and issues.
In addition to direct customer support, help with managing our support team and processes to help us scale efficiently while continually providing legendary support experiences.
The Technical Support Lead lead is a key position within our organization. While this is a remote position, the ability to work normal U.S. 9:00 - 5:00 business hours (EST or MST) is a requirement.
Our company doesn't yet offer traditional benefits. Our benefits include an open vacation policy, the option to work your own hours from anywhere in the world, and the ability to have a voice in a small company.
Our Core Values
Whatever the market conditions or current trends, these are the values that guide us. In work or play, private or public, this is who we are.
- We put people first and are always intentionally kind.
- We always do the right thing.
- We commit to excellence by paying attention to detail.
- We labor for simplicity.
- We continually seek learning.
Our small team is spread around the world. We are self-driven, so we enjoy working from home or wherever else we choose. If you want the same things we do, join us!