Effortlessly create a WordPress contact form with multiple recipients. Simple steps for businesses and individuals to streamline communication.
Approximate read time: 5 minutes
Some things should be simple in the email world.
Emailing recipients with a WordPress contact form to send to multiple email addresses? Surely, one of them.
And with this guide, it will be.
So, whether you want to send it to different employees or attach a carbon copy for your records and your visitors — we'll show you how to create a WordPress contact form with multiple email addresses in just a few simple steps.
Let's get started.
How to create a WordPress contact form with multiple recipients
There are really two ways you can do this:
- Code it yourself
- Use a WordPress plugin
Coding it yourself involves knowing advanced code. And we're guessing if you're reading this article, you aren't a developer.
And that's why we think the second option is the best (whether you know how to code or not!).
Download a simple plugin, create your form, and set up your notifications. It just sounds easy. And the best plugin to use? Well, that'd be the best form plugin for WordPress: Formidable Forms.
Why Formidable Forms? Well, besides making your contact form in a few easy steps...it's also FREE! And who doesn't love that?
But, we'll add a bonus step at the end we think you may like, it requires the Pro version of Formidable though.
So, to start, install and activate our free contact form plugin.
Then it's three easy steps:
Step 1: Create a contact form
The first step in creating a contact form with multiple recipients? Create a form!
So, in your WordPress dashboard, go to Formidable → Forms and click the Add New button.
If you really want to speed things up, there’s no faster way to do this than with our free contact form template! If you want to create your form from scratch, choose the Blank Form option.
Since it's a contact form, make sure to include an Email address field, a Name field, and a Paragraph field for the message.
Feel free to add more form fields based on your needs, but these basic options will do for now. Be sure to click the Update button to save your settings.
Step 2: Set up your email notification
Now, let’s get to the fun part on the Settings page. Here is where we'll customize the notification email settings and add multiple emails to your contact form.
Click on Settings and go to Actions & Notifications to see all your form notifications.
Next, you may have an Email Notification already created for you for your auto-replies. If so, you can choose to edit it by expanding the Send Email action or clicking it and creating a new one.
First, we have the admin email, which is your email or whoever owns the domain.
Next, we'll add the recipient's email address who filled out the form. To find that, check the Fields for the shortcode labeled Email Address to choose the answer in the email field.
Or, you can add your multiple emails to the BCC field... or even the CC field... or any combination of these three fields. The BCC option will send emails to multiple recipients without them knowing.
To turn these on, simply click the CC or BCC buttons.
Of course, you may want to create different mail templates to send to internal and external recipients. If that’s the case, you can create separate email notification fields for every email you’d like to send.
As you can see, there really are a lot of possible ways to send notifications to as many people as you want!
Okay, so that's the basics. But what if you want something a little more advanced?
Step 3: Choose who the email gets sent to
Here’s the bonus step we mentioned earlier. Remember, this one will require one of our premium plans.
For example, let’s say you have multiple departments, and you want to let the user choose where the contact form will be sent.
All it takes is enabling conditional logic.
In your form, you’ll need to add at least one more field to make this work. You can use a Radio Button, a Checkbox, or a Dropdown field in this case.
No matter which one you choose, you’ll want to add options like “Sales”, “Marketing”, “Human Resources”, and so on. Also, change the field label to something like “Department”.
Now, back in the Form Settings tab, add an email notification. Then, enter the "send to" email address in the To box and the message in the Message box, as in the example below:
Now, select Add Conditional Logic.
In this example, set Department is equal to Human Resources:
Now the email notification will be sent to the Human Resources department only. And you’ll be able to repeat this for all the other departments to ensure the right people get the right emails!
So, what's holding you back from creating your form?
That was easy, wasn’t it?
Did you know you can even schedule emails for later? Reminder emails, birthday wishes, and more can all be automated. And they all follow a similar process!
Formidable is one of the most generous free form builders for WordPress. At any rate, thanks for stopping by, and good luck on your WordPress journey.
Amy Brown says
This feature is really awesome! I have just tried it and it works perfectly! Thanks for letting us use these features for free. is it compatible with WooCommerce too? please let me know if it's possible.
srwells says
We do have a WooCommerce integration as part of our elite package. Unfortunately WooCommerce integration isn't built into our lite/free plugin.
Sam Treadway says
I like this feature. It seems really simple to setup and use.
Melvin Lim says
This is great to bring attention to specific departments or people
Shamal Gokule says
Is it possible to enter different e-mails for two different forms in Word Press?