Looking for a SurveyMonkey alternative? In this post, we'll compare SurveyMonkey to another option, Formidable Forms. Let’s see how they match up!
SurveyMonkey is a great option if you’re looking to create online surveys. Whether it’s for customers, employees, or anyone else, surveys are an excellent way to create a strong connection.
But, there are some limitations to the survey platform.
So, could a SurveyMonkey alternative offer more?
We’re here to answer that question. In this post, you’ll learn the differences between Formidable Forms and SurveyMonkey. We’ll show why Formidable Forms is an excellent alternative to SurveyMonkey and how it can help your business.
So, we’ll look into a few things in this post:
- An overview of the plugins
- What you should look for in a survey form builder
- Formidable Forms vs. SurveyMonkey: Final verdict
Let's see how it goes.
Overview of the plugins
? Read more: Best Free WordPress Form Plugins
What is Formidable Forms?
Formidable Forms is a beginner-friendly drag-and-drop form builder with a house full of advanced features.
A simple interface makes form creation easy, and customization becomes your own. That way, your forms are unlike anyone else’s on the web.
Or, if you want to create fast forms, you can have over 150 form templates ready for use. Click, set, customize, and publish.
In addition, you get many premium integrations that can take your forms to the next level.
Add surveys and polls, accept payments, and export responses to PDF. The choice is yours!
What is SurveyMonkey?
SurveyMonkey is an online survey software people use to gather opinions, similar to Google Forms or Zoho Survey.
Creating online form surveys is simple and comes with pre-made templates to make building questionnaires easy. It also comes with the ability to collect payments and survey responses, and you have advanced metric reporting.
Building forms with SurveyMonkey gives you a drag-and-drop interface that works similar to Formidable Forms.
SurveyMonkey is often used to gather customer feedback, customer and employee opinions, and market research.
Using the data collected, users have specific insights into their audience or customer base.
Plus, with features like skip logic, SurveyMonkey is a top option.
So, now we know more about Formidable Forms and SurveyMonkey. Let’s see if Formidable Forms is the best of the alternatives to Survey Monkey.
? Read more: SurveyMonkey vs Google Forms vs Formidable Forms - How to Choose
What you should look for in a survey form builder
In this comparison, we'll look at four areas:
There are many ways to compare Survey Monkey alternatives. We feel these four areas cover most of what a user needs to know.
Ease of use
Ease of use is pretty even between the two platforms. But, there are some small differences.
Formidable Forms is a powerful form builder that works inside your WordPress dashboard. Its simple drag-and-drop form builder is easier than riding a bike.
Just click, drag, and you’re done.
Plus, making forms is even faster with over 150+ form templates available. Search for a template for your needs, use it, and customize it.
We’re not sure it can get any easier.
SurveyMonkey is a cloud-based survey tool for creating simple surveys.
It’s an excellent choice for creating survey forms quickly. But, ultimately, that’s its only purpose. It’s not designed for other forms.
So, if you’re looking to use your form builder beyond just survey forms, Formidable is the clear winner.
As well, most complaints with SurveyForms surround its user interface. It’s not very user-friendly and isn’t a full drag-and-drop builder. And, the ability to customize surveys is limited.
The combination of flexibility and simplicity are points for Formidable Forms, and it’s the clear winner here.
Customer Support
There are two keys to a good customer support system:
- A helpful knowledge base
- Easy access to a human support team
Formidable Forms and SurveyMonkey check the box when we look at knowledge bases.
Both have large and helpful knowledge bases to help users. Many support articles will come with videos and walkthroughs attached.
Now, we come to the second point — easy access to a human support team.
Both Formidable Forms and SurveyMonkey offer great support. And reaching the support teams is easy.
We pride ourselves on responding to customer tickets within 24 hours for Formidable Forms. But, if you have one of our higher plans, you can get help even faster.
SurveyMonkey provides email support to users straight from the support page on their website. This is done through a generic form template you submit, then wait.
If you purchase a higher-tiered plan, you receive help faster.
There’s one area where Formidable Forms shines, though. And that’s the community.
With Formidable, you get access to a user-led forum we host. If you’re stuck, head to the community and see if others have had your issue. If not, you can always ask in the community or head over to our support team.
We focus on improving our customer experience to the best of our ability. Giving multiple support options is one way to do that.
Formidable Forms takes another point over SurveyMonkey WordPress.
The results?
Both platforms offer amazing documentation and video support. If you're looking for easy access to email support, Surveymonkey may be a better option. But if you want top-quality support every time, Formidable takes the cake.
Pricing
Pricing is a huge factor when deciding on a Survey Monkey plugin for WordPress. Keeping costs low is always a critical goal.
So, let’s compare the plans for Formidable Forms and SurveyMonkey.
First, both Formidable Forms and SurveyMonkey have a free plan. But, both offer paid plans for extra features and add-ons.
You can use the free plan for basic purposes. But, if you’re using survey forms often, you’ll want to look at the paid plans.
The first thing that jumps off the page is the price of SurveyMonkey.
For their basic plan, you’re paying $32 per month, billed annually at $384 per year. And that comes with limitations like a limited number of responses, lack of white label surveys, and more.
If you want all of the Survey Monkey forms features, you’re paying over $1,400 every year.
That’s a lot of money simply for gathering opinions.
For comparison, Formidable Forms' most expensive plan has a regular price of $599, but you get the entire Titanic with that. With our Elite plan, you get:
- 150+ form templates
- 40+ 3rd party integrations
- White labeling
- Use on unlimited sites
- Surveys & Polls
- Likert scale
- And plenty more
And Formidable isn’t just a survey form builder. It does much more, which we’ll get to in the features below. Read on to see what we mean ?.
Features
And, now the referee has called the fight. He sees the upcoming round, which looks ugly for Survey Monkey on WordPress.
Formidable Forms is the best Survey Monkey alternative because of its versatility.
We briefly discussed the features you get with SurveyMonkey and Formidable Forms above. But, let’s recap:
Formidable Forms Features
SurveyForms Features
As we mentioned above, SurveyMonkey is great if you’re only interested in surveys.
But, for the same price, you get everything SurveyMonkey offers and more.
Unlimited questions and responses, many pre-made templates, unlimited survey form customization, and so much more.
Based on the number of features compared with the price, Formidable is the winner.
Formidable Forms vs SurveyMonkey: Final Verdict
So, is Formidable Forms the best SurveyMonkey alternative?
Formidable’s combination of simplicity and advanced features make it a Formidable option (get it? ?). Even the free version is great for most WordPress users. But, SurveyMonkey is still an excellent option for users to consider.
It's worth noting though, that there's no SurveyMonkey WordPress plugin, so you'll have to use an embed code if you want to get your survey online.
Hopefully, this post helped clear things up for you.
If you want to keep learning about creating surveys, check out how easy it is to save form data in databases for safekeeping.
And before you go, if you're on social media, follow us on Facebook and Twitter for more advice on improving your survey skills!
Learn more about Formidable survey tools
10 Best WordPress Survey Plugins (Free & Paid)
What is a Likert Scale? (And How To Use One in a Survey)
How To Analyze Survey Results Right in WordPressFormidable Forms is the most advanced WordPress form builder on the market. Get started with one of our premium plans today!
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